Adriana Zeman

Adriana Zeman is a highly accomplished client services leader with a strong background in designing customer-facing organizations to enhance customer value and optimize the customer experience.

She has extensive experience partnering cross-functionally with Sales and Product teams to develop customer solutions and prioritize product development, while also driving marketing and brand strategies to support business initiatives.

Adriana has a diverse array of specialties spanning various vertical industries such as commerce, healthcare, financial services, manufacturing, consumer goods, retail, hospitality, and publishing.

Her skill set includes client relationship/account management, omnichannel marketing, coaching and mentoring teams for improved performance, competitive analysis, financial modeling, program/project management, technology implementation, and business process design.

Education-wise, Adriana attended prestigious institutions like Fw Olin School - Babson, Newton North High School, Emerson College, Boston University, University Of California Santa Cruz where she studied Bachelor Of Arts In Latin, and Babson College where she earned a Master Of Business Administration In Marketing.

Throughout her career, Adriana has held key roles in several notable organizations, including SVP, Customer Experience at Stratasan, and various leadership positions at companies like Gain Grow Retain, Pavilion, Promoboxx, Zaius, SHYFT Analytics, Acquia, Isobar, Cramer, and others.

Her professional journey has seen her take on responsibilities ranging from VP Marketing, Senior Executive Leadership roles to Managing Director, Engagement Director, Vice President, Director, Consultant, and Project Manager across a spectrum of functions within the customer service, marketing, and technology domains.

Adriana has an extensive professional background that includes working as a Senior Consultant, Program Manager at Isobar, eCommerce Project Manager at American Financial Systems, Inc., Marketing Research Consultant at Fidelity Capital, Strategy Consultant at SapientRazorfish, among other critical roles at industry-leading companies.

With a solid foundation in journalism and public relations, Adriana combines her educational background with her rich professional experience to excel in delivering top-notch customer service, driving business growth through innovative strategies, and implementing cutting-edge technology solutions to meet customer needs and enhance overall business performance.