Matteo Pizzolla is an accomplished online customer operations specialist with experience in managing team performance and fostering company culture. With a proactive attitude, Pizzolla played a significant role in setting up SurveyMonkey's offices in Europe. Prior to this, he worked in marketing and communications, which proved invaluable during SurveyMonkey's localization and rapid developments through mergers and acquisitions.

Pizzolla holds degrees from Università degli Studi di Milano and the University of Melbourne's Melbourne Business School. He has worked in various roles, including Senior Project and Account Manager at Runtriz, Customer Operations Manager at SurveyMonkey, and Web Developer, Press Office at Heritage Malta, among others.

A skilled communicator and a proactive team player, Pizzolla's expertise lies in customer success, process optimization, and project management. During his Sabbatical, he pursued his interests in travel, further studies, and volunteering, demonstrating his well-rounded personality.