Mihai Diaconescu

Mihai Diaconescu is a highly skilled and devoted Process Manager with years of experience in implementing and advancing ITIL framework in the field of Service Delivery. He is an energetic leader, motivator and a staunch believer in promoting growth and self-improvement.

With a Bachelor's degree in Communication and Marketing, and prior experience as a Customer Service Adviser and a Problem Management Analyst at Capgemini, Mihai possesses impeccable communication skills, attention to detail, and an unmatched ability to solve complex problems. He also has experience in radio hosting during his stint at Radio Nord Est FM.

Currently, Mihai is contributing his skills and expertise as an IT Project Manager at vast:visibility in Iasi. He is driven by the uncomplicated principles of ownership and continuous improvement and works tirelessly to ensure that his projects and the ITIL framework are successfully integrated and fully functional.

Overall, Mihai Diaconescu is a highly skilled and devoted professional with a remarkable background and an unwavering commitment to his work.