Dan Trotter is a highly experienced Senior Support Infra Engineer, specializing in Higher Ed with over 3,000 local users, and 2,000+ Endpoints. He has a track record of employing proactive analysis and reporting to offer Constant Service Improvements to infrastructure services and the End User experience. He is highly adaptable to changing work environments and integrations into procedural workflows. Dan is both a VMWare 6/VEEAM Administration and HP ProCurve/InfoBlox IPAM expert. He also has extensive experience in SCCM 2012 R2 Administration, 3rd Tier escalations - Desktop/Endpoint Infrastructure, 3rd Tier escalations - Server/Network Infrastructure, Dell KACE 1200/2200, Win7x64/Win10 Enterprise image architecture, and GPO/AD Management.

Dan Trotter studied at St Leo's College and the Royal Australian Air Force - School Of Technical Training, where he studied Communications and Information Technology. He has worked in various organizations, including Infrastructure Services Manager at Goldsmiths, University of London and Senior Systems Administrator, Desktop Team, and Win/Mac Desktop Technician at the same institution. Dan has also worked at Sapient as Senior Associate L1 - IT Local Support, NHS Camden as Senior Support Engineer, Perkins+Will as London IT Support, London Borough of Tower Hamlets as Desktop Rollout Engineer, JOINT OPERATIONS INTELLIGENCE CENTRE as Systems Operations Office - UNIX Systems Operations, and DEFENCE INFORMATION SYSTEMS OFFICE as Server Support Analyst.