Sarah Clark
Strategic and innovative data driven HR professional with proven success solving organizational challenges with people-related solutions. My passion is designing and creating an operating environment that enables employees to do their best work.

HR Shared Services • Change Management • Global People Programs and Processes • Organizational Development • Leadership Development and Coaching • Employee Performance Improvement • HR Policy, Process & System Design • Learning and Development • Multi State Employment Law Expertise • Compensation • Benefits Administration • Talent Management • Vendor Management
Director, People Operations
Dec 2019 - Current
Sr Manager, People Operations
Jan 2019 - Dec 2019
People Operations Manager
Jan 2018 - Jan 2019
People Operations Manager
Dec 2015 - Jan 2018
Manage all day to day People functions. Serve as key resource to Leadership team on all People topics. Ensure proper interpretation and application of HR laws, regulations, and company policies across all 10 company locations, including UK and Germany Performance Management and Development – analyze data to identify engagement and performance trends. Collaborate with leaders and recommend solutions to improve performance, retention, and employee experience while keeping in mind strategic business initiatives. Coach leaders on building relationships with employees, identifying areas of learning and development need, and performance discussions. Implemented company’s first Performance Management software (Reflektive) and drove the change management process of implementing first Quarterly review cycle.Employee Relations – assist executive and leadership teams regarding policy interpretation, solution recommendation, and implementation of course of action, working with legal counsel when necessary. Coach leaders to ensure consistency and adherence to company policy and state/federal law. Conduct and track exit interviews to assist in the analysis of turnover data and advise executive team where appropriate.Benefits – create comprehensive benefit and compensation strategy. Oversee all aspects of benefits enrollment and administration from comparing market data from brokers, to determining plan selection, switching carriers, to administering multi-state Open Enrollment. Answer all employee and Executive/company questions about benefits.Talent Management – assess ongoing talent needs. Partner with leadership on orgl design, workforce planning, succession planning, and skills assessment. Collaborate with leaders on comp strategy and talent retention. Analyze employee engagement survey data and create action plans per leader based on survey data. Work with leaders to ensure timely and appropriate follow up and implementation of action plans.
HR Generalist
Apr 2015 - Nov 2016
Sole HR Generalist overseeing company of 250+ employees.Administer various human resource plans and procedures for all organization personnel; assist in the development and implementation of personnel policies and procedures; prepare and maintain the employee handbook and the policies and procedures manualRecruiting: implemented first company recruiting coordination program: conducting intake meetings with hiring managers, requisition management, job postings, offer approval process, and offer letter completion. Implemented first ATS systemOnboarding: act as first point of contact for all new hires. Complete all new hire paperwork, add employee data to HRIS system, conduct first day orientation.HRIS Management: Maintain system records Ensure all data is complete and accurate. Maintain company organization charts and the employee directory.Benefits:Perform benefits administration, including claims resolution, change reporting, approving invoices for payment and communicating benefits information to employees
Human Resources Account Specialist
Suna Solutions
Feb 2013 - Apr 2015
Manager of contingent workforce program at ResMed. Provide excellent customer service and serve as the liaison between the client and program vendors to ensure successful contingent worker order fulfillment. Provide guidance and serve as a process/technology resource for client, suppliers, and internal departments. Job Requisition Management: Consult directly with hiring managers to ensure fulfillment of all contingent worker positions. Conduct intake meetings for all new requisitions to determine appropriate budget, job description, screening requirements, and interview processes for each position. Facilitate the requisition approval process with upper level management. Prioritize job requisitions, supplier responsiveness and quality, timely requisition fulfillment, and SLA compliance. Provide status updates to key stakeholders to track requisition fulfillment process. Reporting and Analytics: Design and distribute all reporting and analytics for contingent worker program. Created weekly and quarterly reporting processes to track and manage spend, SLA achievement, customer satisfaction, contingent worker performance and program vendor performance. Complete ad hoc reporting per client requests. Supplier Management: Distribute orders to the appropriate suppliers. Review candidate resumes ensuring all client requirements are met. Coordinate all on-site interviews. Conduct audits to ensure program vendor compliance with contractual program guidelines including pre-employment screenings, bill rates, and insurance requirements. Coordinate with program agencies and internal resource teams to facilitate on-boarding and successful completion of assignments.
Enrollment Advisor
University of Phoenix
Oct 2010 - Feb 2013
University of California, Berkeley
Bachelor of Arts (B.A.), Mass Communication/Media Studies
University of California, Berkeley
Bachelor of Arts (B.A.), Psychology
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