Luis FrancoPaço de Arcos, Lisbon, Portugal, Portugal
A strategic thinker with proven leadership capabilities in various International markets, focused on Internet Businesses and their Internationalization, Business Development in market as well as Customer Success, Engagement, Support and general Operations.

Raised in Portugal, educated in Europe and executing in a worldwide stage. A seasoned professional with more than 19 years of international leadership experience in the consulting, telecommunications and internet sectors. Fluent in Portuguese, English, Spanish and Italian, with interpersonal skills that have gained the support of team members, decision makers and political leaders. A problem solving executive that stimulates an entrepreneurial vision within multinational corporations and local level organizations.

Has dedicated the last nine years to leading the internationalization of a Silicon Valley based SaaS company, by bringing together team members from multiple countries, training, orientating and challenging them to help people make better decisions, around the world, and heading it's international operations.

Specialties: General Management; International Operations; eCommerce/Internet Companies; Software as a Service (SaaS); Internationalization; Business Development; Customer Operations / Customer Service; Negotiation and Purchasing strategies.
Vice President Operations
Jul 2020 - Nov 2020
General Manager - Portugal
Sonder Inc.
Oct 2019 - Jul 2020
Advisor to the Dean
Nova School of Business and Economics
Feb 2019 - Dec 2019
Managing Director EMEA
Feb 2016 - Jan 2019
MBA Professor
Porto Business School
Apr 2010 - Dec 2013
Vice President International Operations
Dec 2009 - Jan 2019
Operations Director -
Portugal Telecom
Feb 2008 - Dec 2009
Director - Healthcare Solutions
Portugal Telecom
Mar 2006 - Feb 2008
General Manager - Tradecom
Portugal Telecom
Mar 2003 - Dec 2009
Project Manager - Purchasing
Portugal Telecom
Nov 2002 - Mar 2003
Oct 1999 - Sep 2002
Vermont GMBH
Jan 1999 - Oct 1999
Vermont American
Nov 1997 - Oct 1998
Universidade Técnica de Lisboa
Licentiate degree
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