Rick Vidaurre is an accomplished IT Service Strategy Management professional with extensive experience in leading, transforming and developing business organizations. He specializes in evaluating and designing organizational infrastructure, digital programs and services, generating cost savings investments. Rick is also an advisor to senior management on organizational tooling, processes, and support staff forecasting.

With a proven track record in leadership, Rick has remarkable technical and soft skills as well as creative problem-solving and data analysis proficiency. Additionally, he possesses exceptional skills in IT Systems Development, ITSM and ITIL governance, metrics, reporting and KPI dashboards, Self-support shift-left automation, among others.

Rick holds a Bachelor of Arts (B.A.), Political Science and Public Administration degree from California State University Fullerton, and a Master of Science (M.S.), Information Technology from Colorado Technical University.

He has worked as the Global Infrastructure Operations End User Manager at Air Liquide and also served as the Global IT Asset Manager, Service Delivery Manager at Venator Materials Plc, Global Customer Service, Readiness & Knowledge Manager at Huntsman, and Service Desk Manager at Plains All American.

Rick is committed to excellent work ethics, accountability, commitment and is a mentor to many. To contact Rick, send an email to rvidaurre@sbcglobal.net, or call him on mobile at (832) 630-8848.