Ahmad Rifai is a seasoned IT professional with over 20 years of experience in IT strategies, service management, ERP implementation, software development, system analysis, business process management, and projects and portfolio management. His expertise includes PMO establishment and management, as well as building strong business relationships with both customers and vendors. Ahmad has worked with a variety of industries, including FMCG, agriculture and food, casual dining, electronics and systems, pharmaceuticals, and healthcare. He is experienced in ERP implementation, BI solutions, and the deployment of sales and omni-channel solutions.

Ahmad has played a key role in developing and executing IT strategies, building roadmaps based on business needs, and providing the support needed to sustain IT systems in line with global standards. He has held various positions, including Head of Information Technology at Al Muhaidib Group and Senior Group IT Manager at Al-Faisaliah Group (JSC). Ahmad has also worked as a BPM Business Consultant at Enjazz Enterprise Services Company and as an Application Manager at Al Watania For Industries.

Overall, Ahmad Rifai is an accomplished IT professional with a wealth of experience in IT management, service management, project and portfolio management, and business solutions. His skills include cloud solutions, omni-channel retail management solutions, business process automation, and document management systems.