Dhanunjaya Padi is a certified Salesforce consultant with over 11 years of experience in designing and implementing Salesforce applications. He has a strong track record in software development life cycle, agile methodologies, user story design, Salesforce architectural design, data model design, and more. With extensive experience in Sales Cloud, Service Cloud, Community Cloud, and Salesforce CPQ, he is proficient in administration, configuration, data migration, and security administration. Dhanunjaya has trained internal resources extensively in Salesforce Classic and Lightning and is an expert in customizing requirements using various tools and workflows. His knowledge spans Salesforce Content Management, Knowledge Articles Management, Live Agent, Omni-Channels, Communities, service cloud with case and solution management, web-to-lead, web-to-case, email-to-case, and various development tools. He is also an expert in creating complex reports and dashboards for business users.