Colorado Technical University

Collin College

Cyber Security Engineer

Little Elm, Texas

- Provided telephone and in-person support to multiple soldiers, troubleshooting, diagnosing, resolving and documenting hardware, software, and network related technical issues on both government and personal computers.· Served as the Operational Security Non-Commissioned Officer in Charge advising soldiers on proper security measureson both government computers and personal computers.· Provided Companies in the ARMY advising and developing strategies on software standardization, compatibility, and implementation while maintaining the data confidentiality, integrity, and availability.· Provided service to soldiers in creating secure passwords and pin codes for Common Access Cards.· Provided services to soldier in network troubleshooting to ensure soldiers could access government websites correctly.· Supervise 35 lower grade soldiers and provide them with technical guidance.

Army Signal Corps

Information Technology Specialist

- Completed over 60 IT device and infrastructure Commercial Real Estate and Multi-Family property assessments, documented all device and network information, identified risks and provided recommendations for remediation and cyber security system enhancements-  Created project document templates, established work flow processes and procedures and implemented documents and procedures for content standardization and increased efficiency, enhancing overall work quality and Client deliverable's-  Led internal company meetings and Client supported customer project meetings-  Performed project engineering, design, and factory acceptance testing ensuring network monitoring and security measures-  Containing and mitigating incidents involving critical and other support systems-  Developed and executed corrective action plans and remediation plans when issues are identified in order to mitigate the risk of exploitation-  Implementing system security hardening guidelines on the systems and performing functional testing on the system after system security hardening is in place-  Recommend improvements in processes, organizations, and technologies

5Q Cyber

Jr. Cyber Security Engineer

- Detection, monitoring, analysis, resolution of security incidents; participate in providing containment recommendation • Coordinate escalations to external client support teams to ensure timely delivery of incident resolutions • Perform network/system/application/log intrusion detection analysis and trending • Perform tuning of the SIEM filters and correlations to continuously improve monitoring • Participate in the security incident handling efforts in response to a detected incident, and coordinate with other stakeholders and clients• Ensure that Service Level Agreements are met • Maintain standard operating procedures, processes and guidelines • Automate security analysis, administration and remediation procedures, workflows and tasks • Maintain awareness of trends in security regulatory, technology, and operational requirements

Cysiv

Cyber Security Analyst

- Established, maintained, and increased client satisfaction through client service by responding to phone calls, emails, and personal request of customer’s needs.- Test new platform features and accurately reported findings.- Contributed to the company’s vision and direction by helping improve technical and security practices, as well as identifying key technologies and addressing issues while the company grows.- Comprised detailed reports to help with company’s network and security needs.- Ensured all information sent to stakeholders followed the company’s standards and requirements (e.g., PCI, PII, DLP, NPI, IS0 27001, SOC 1/2/3 Compliant)- Monitored payloads to ensure they are correctly formatted for the company.- Worked directly with the VP of Cyber Security and preformed risk assessments and tested data processing systems.- Installed firewalls, encrypted data and other security measures. (McAfee, BitLocker, DLP Policies)- Worked with local law enforcement to recover $15,000.00 in company assets from phishing scams.- Recommended security enhancements and purchases for the company.- Train entire staff on network and information security procedures. (Proper Encryption methods, Social Engineering attacks, Phishing attempts on company, and predicted attacks.)- Created Security policies and procedures to help protect company’s users and information.- Monitored and solved the companies ticketing systems and processed tickets by first-in-first-out based on their priority.- Created, tested and implemented network disaster recovery plans for the company with the VP of Cyber Security- Reduced the amount of successful cyber-attacks within the company by 65%.

Austin King