Relationship manager leading Forrester's partnerships with DoD and DHS agencies. Today, DoD and DHS are mandated to be more efficient, effective, and transform into a customer service organization. Government "customers" include warfighters, law enforcement, constituents, citizens, partners, and the workforce. All of these customer types have rapidly changing expectations and needs that must be met in order for agencies to meet their mandates and provide a valued experience.

At Forrester, we provide the strategic guidance to help organizations streamline service delivery through smarter technology, with strategies that consider the business processes and cultural implications within organizational design. We help the DoD and DHS leverage technology to gain the tactical edge, improve efficiencies, enhance communication pathways and build stronger, more functional units that will attract and retain next gen skills and capabilities needed to thrive in a increasingly digital world.

If you are interested in your agency's partnership with Forrester, or how we are helping organizations across public and private sector, please connect and/or message me.

Master of Science - MS, Cybersecurity Management & Policy