Julie Waxgiser, a seasoned senior technical writer, has been shaping the information technology, market data, and media industries with her exceptional skills and experience. Armed with a Bachelor of Arts degree in East Asian Studies from Columbia University, Julie possesses a wide range of expertise, including agile methodology, management and leadership, technical communication standards, and content management systems like Author-it and Jive. She has also presented at the DITA East conference and attended the DocTrain conference, Society for Technical Communication (STC) summits, and was even the president of the New York Metro chapter of the STC for two years. With a talent for creating high-quality technical documentation, she has contributed to various projects from traditional online help and user guides to quick start guides and FAQs. Julie is adept in various software tools such as Microsoft Office and Project, Microsoft Teams, SharePoint, FrameMaker, Jira, Dreamweaver, SAP Business Objects, and MicroStrategy. Apart from having excellent written and oral communication skills, she is also fluent in Japanese, having achieved the highest level (1) on the Japanese Proficiency Exam.