Dr. Lynn Phillips is a renowned business consultant and founder of Reinventures, a boutique executive-education and implementation-guidance firm. With over 12 years of experience as a faculty member at Stanford Business School, Dr. Phillips has had a distinguished academic career teaching at prestigious institutions like Harvard, Northwestern, Rice, and UC Berkeley business schools. He has a PhD from Northwestern University's Kellogg School of Management and a BSBA in Business Administration and Management, General from the University of Tulsa.

Dr. Phillips' expertise is in helping businesses become more customer-centric by creating customer value propositions that they can architect and deliver profitably. He and his team specialize in helping companies spend a day in the life of their customers to better understand their unmet needs and bridge the gap between what customers envision and what is possible.

Dr. Phillips has served as a guest speaker at numerous industry conferences and is widely published in refereed journals spanning a variety of professional disciplines, including marketing, social psychology, sociology, administrative science, business economics, consumer affairs, and public policy.

With over 100,000 executives attending his seminars and workshops globally, Dr. Phillips is regarded as a thought leader in customer-centric management and business reinvention. He helps companies win big contracts, catalyze innovation, optimize marketing efforts, align channel teams, and explore new markets.