Unversity of Western Sydney

Demand & Supply planner ANZ at Avanos Medical

Sydney, New South Wales, Australia

Avanos Medical

Demand & Supply Planner ANZ

Ramsay Health Care

Demand & Supply Planner

As a Demand Planning Analyst, the primary responsibility has been to executing the end-to-end Supply Chain process, from procurement through to forecast management. Heavily involved in the purchasing, inventory analysis & replenishment; forecasting and reporting, of products sold by Medline, ensuring inventory security and availability. Key areas of accountability are as follows: Demand planning Inventory management Supply Chain reporting Purchase planning and supply management System data management and control Run in run out activities around NPI

Medline Industries, Inc.

Demand Planning Analyst

- Managed a portfolio of over 365 heavily consumed SKUs nationwide• Facilitation of planning, forecasting and replenishment for stores and distribution points.• Facilitate stakeholder and business process change activity across, merchandise, supply chain and stores.• Daily activities of replenishment for 400+ retail stores.• Facilitating the forecasting and replenishment processes, including demand forecasting, S&OP, replenishment & inventory plan, and distribution requirements plan.• Provide a statistical forecast for the week/period and daily replenishment forecasts/orders.• Work with other functions, including Store Operations, Merchandise, Category & Product Management, Marketing, and Finance to create a consensus forecast for retail stores.• Identify and analyse sales trends and influencing factors, to incorporate into the demand plan.• Utilise best practice forecasting processes and methods.• Review forecast accuracy reports; analyse and understand the root causes of forecast inaccuracy and the actions required to address them.• Drive an inventory reduction campaign, whilst still delivering high forecast accuracy and increased sales including to sell / quit excess and potentially dead inventory in channel• Work with existing stores to support centralised replenishment and manage the fill and replenishment to new stores.• Promote a culture of continuous improvement.

Schweppes Australia

Vendor Replenishment Planner - Woolworths

- Managed a range of about 580 popular branded SKUs nationwide•	Key interface between Sales, Supply Chain & the Replenishment function•	Maximizing Service Levels of products•	Managing Stock levels•	Proactively resolve and communicate inventory issues – by liaison with the production Team , DCs involved, Sales & State Account Managers, Operations Manager, Customer Service Team•	Identifying & managing forecast for Promotional Activity – as well as ensuring estimated promotional volumes have been well communicated to the right stakeholders and translated into readable spreadsheets in order to help with raw material requirement as well as co-packaging requirements to ensure a smooth production flow•	Provide Analytical support to Supply Chain•	Facilitate the weekly forecasting process for key packs with the State team and proactively     challenge when required via a weekly collaboration Meeting •	Play a key role in short term & long term demand activities•	Daily, Weekly & Fortnightly Reporting•	Bring forecast alignment across key divisions •	Working with teams to ensure the successful launch of New Product Development (NPD) into the market.

Nestle CPW Australia

Vendor Replenishment Panner - Woolworths

- Monitor orders from input to delivery for various grocery channels – such as Metcash, Woolworths , Independents & Rural Customers •	Load Planning by identifying cost structures for customer delivery and developing the most cost effective option •	Ensuring Route & Truck utilization •	Ensuring stock levels are fulfilled  - Liaise with sales field team as required (eg. regarding order status or stock availability) •	Maintain and update analysis data on spreadsheets using Excel.•	To process all manual orders for key accounts  •	Building and maintaining customer profiles in SAP•	Focus on achieving the perfect order •	Ensuring customer satisfaction when it comes to customer replenishment needs by utilising planning and customer understanding without compromising Nestlé Purina PetCare’s business interests •	Effective control of the order to cash process•	Credits and debits on claims  •	Monthly Reconciliation Meetings with Finance Team•	Training new employees on SAP systems around the key Customer Service SAP functionality•	Acting as a mentor and managing performance of co-customer service team members.

Nestlé Purina Australia

Customer Service Coordinator

- Weekly pricing and promotional program are accurate and communicated on time•	Generation and Analysis of weekly sales reports Weekly customer complaints at a national level addressed – meeting customer expectations of response time and quality of information provided•	Maintenance of key customer lists i.e. Store lists, Price lists, UBF Products Database, Rebates Schedule, Promotional Program, New store set-ups, New Product Launch•	Ensure all relevant internal stakeholders are aware of what stage New Product Development concept is at. Follow products from concept stage through to launch & attend weekly meetings representing the key account•	Weekly administration of customer claims/accruals

Bartter Enterprises Pty Ltd

National Sales Administrator

- Maintenance and development of customer databases•	Ensure the effective and timely analysis and reporting on data from all campaigns and activities•	Check for accuracy of sale orders before confirming sale to go online•	Ensure prices match CRM and other databases•	Tracking for discrepancies – ensuring correct methods of payment has been used and payments are scheduled accordingly•	Liaise with Sales and Product Managers to provide accurate sales reports•	Creating ad hoc reports based on sale representative’s performance •	Support and achieve a high level of internal customer satisfaction•	Generate the revenue report daily and distribute as required•	Effectively communicate across a broad range of stakeholders within the organization •	Documenting process and procedures•	Coming up with crucial business decisions which in turn aims to bring about efficiency and more productivity•	Working on many different internal business development projects•	Provide sales performance analysis•	Support monthly target settings and tracking purposes•	Provide a weekly point of sale summary to the Sales Directors (highlighting sales and forecast trends) and make business recommendations.•	Provide monthly and quarterly budgetary analysis for Sales Groups •	Develop and improve financial reports for the purpose of analyzing data

TrueLocal

Sales Support Analyst

- Managing sales representatives’ effectiveness- by scheduling appointments into their diaries and by prioritizing their activities according to the relative contribution those activities make.•	Objective is to optimize the utilization of sales representatives •	Establishing activity reports on a weekly basis to be distributed to management•	Conducting sales meetings•	Working with numerous data and constantly making new data entries•	Compiling activity data on a daily basis and entering data into the activity register weekly.  •	Working with Excel Microsoft on a daily basis

Phonenomena – A Telstra Partnership Dealer

Sales Coordinator

- Consult with customers about their product or service needs or their wants•	Analyze customers needs and then tailor it to what Myer offers•	Communicate solutions to problems.•	Investigate what products and services the customer will need even if they may not know what they need or want. Probing as to what they want and present what they feel they may need dependant on their needs and wants.•	Manage sales order processing•	Taking of incoming calls also making phone calls to customers, handling customer request, inquiries and complaints. •	 Ability to deal effectively with people at all levels

Mahnaz Ansari