York University

SR. Functional/ Technical Analyst - SCM / ERP

Gathered business Requirements, analyze data/workflows. Defined the scope and progressed from problem Statement to well-documented Designs.
Created business process workflow diagrams (Activity diagrams).
Worked with Development and Product Management to determine resource needs, test requirements, strategy, and defect management process.
Worked with the business users and with different levels of management to identify requirements and use test cases to develop functional specifications.
Tested the Scripts and documented the steps for Development re PS SCM modules.
Assisted and Trained users in Inventory and Mobile Inventory after the Upgrade 9.2.
Service requestsfor bugs were logged to be resolved by development on SCM Issues.
Conducted Web conference with users to replicate the issue in Test environment.
Investigated the issues and wrote documentation to resolve the same.
Escalated the Service request that could not be resolved with Dev.
Discussed the current business process with stake holders and defined scope of the project with position statement. 
Coordinate with PMO’s, senior management and various stakeholders across the organization for finalizing the scope and schedule, resolution of issues, implementing the test strategy across various lines of business. 
Created Process Work flows, Functional Specifications documents (FSD) and submitted to stake holders for approval.
Create and Review the Acceptance test cases with the Product management and the Development team.

Harford Memorial Hospital Inc

Sr. Business Analyst / Functional SCM Consultant 

Assisted in post upgrade Go Live Project issues in PeopleSoft SCM 9.2.
Trained users on new functionality in eProcurement, Purchasing and Inventory.
 Resolved issues and documented the steps to resolutions.
 Logged tickets with development for unresolved and Performance issues.
Tested and documented the solutions provided by Development
Gather and manage Business/ Stakeholder/ functional requirements through the complete SDLC methodology. 
Document the agreed process requirements as Business requirements and functional requirements to the Project team to determine the systems and hardware requirements.
Interview business area experts asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by business people. 
Interact with SME's to elicit business goals and define goal-level requirements. 
Conducted meetings re open and pending issues with management, SME, vendors, users and other stakeholders.

Houston Methodist

Sr. Business Analyst / Functional and Test SCM Consultant.

Performed analytical work for small and medium business in implementation projects, Production   environments and mentoring others with less experience.
Experienced in a PeopleSoft FSCM in release 8.4 to 9.2 & Oracle 11i Modules setup specific to OM, INV, Pricing, Purchasing, Shipping, Billing & Invoicing.
Resolved issues in OM, Inv., PO, MFG, AR, AP Billing & GL linked to SCM.
Performed tests & executed scripts for new functionality before being released as per development in PS Applications release 8.4 or higher.
Participated in design sessions with users and wrote design specifications for developers.
Actively participated in implementation of SCM/ERP and upgrade projects.
Tested enhancement requests in SCM for development to address the same.
Experienced in gathering business process, fit-gap analysis & developed functional specifications for customer’s new requirement.
Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall.
Used MS Visio for Process modeling and Business Process flow diagrams.

Oracle Canada

SR. Functional/ Technical Analyst

- Analyze the requirements of the Branches in terms of Metalware applications.
- Assisted Branches in the implementation of E.R.P. software Packages.
- Continuous Testing of Distribution and Inventory Applications.
- Involved in Training of employees on the Software Applications.
- Supported application issues using HEAT software and provided solutions.
- Issued special reports for users by using AS/400 Database queries.
- Maintained Security on the Applications in terms of user access to Modules.
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Jay Sivaraman