Jay Tschantz is a respected business leader in the financial services industry, known for his extensive experience and expertise in sales origination, customer experience, project management, vendor management, operations management, IVR and call routing, and call center enhancements. With a focus on leadership, he has led diverse cross-functional teams towards a common goal by effectively setting and executing a clear vision. Jay has a Bachelor of Arts degree in Psychology from Denison University and boasts a successful track record of operational enhancements that have improved efficiency and significantly reduced expenses.

With previous leadership roles at Bridgeforce, The Bancorp, Top Shelf Consulting, MBNA/Bank of America, Jay stands out for his exceptional skills in resolving complex problems by breaking them down into manageable components and driving results. His career journey encompasses several notable positions, including Senior Leader at Bridgeforce, Head of National Sales - Institutional Banking at The Bancorp, and President at Top Shelf Consulting. He leads by example, and his SVP, Financial Protection Executive role from 2002-2011 at MBNA/Bank of America speaks to this.

In all, Jay is a seasoned business leader who knows his onions when it comes to financial services. He is a customer-centric executive who is passionate about driving operational excellence and bottom-line results. With him, you're in safe hands.