Keat Fui Cheah is a well-accomplished Director of Sales and Marketing with extensive experience in the hospitality industry. With a successful track record in the Kuala Lumpur market, he held top-level positions at Shangri-La Hotel, Traders Hotel, and Mandarin Oriental Kuala Lumpur. Throughout his career, Keat Fui Cheah has consistently exhibited exceptional leadership, strategic vision, and a deep understanding of the market. As Director of Sales and Marketing at Shangri-La Hotel Kuala Lumpur, he leads an efficient team to ensure customer satisfaction and increased revenue. His expertise includes sales strategy development, revenue management, and team management. He possesses exceptional interpersonal skills and an intense passion for customer service.