Kristen Wiley is an experienced Customer Success Manager with a diverse professional background spanning across customer relationship management, training, and software applications. Her career began as an art teacher in Atlanta Public Schools and later moved into marketing as she earned a Bachelor of Arts degree from Georgia State University. She also studied Art Education at Georgia State University before gaining industry experience as an Executive Assistant to Director of Stores at Bare Escentuals and as a Senior Closing Processor at Coldwell Banker The Condo Store. Wiley joined CareerBuilder in various customer-oriented roles, including Client Support Specialist, Client Advocate Lead, and Premier Customer Success Manager. Currently, she is a Customer Success Manager at Tricentis, where she continues to use her extensive training and customer service expertise to ensure clients succeed.