James Dickson is a seasoned professional in hospitality technology who has spent years working with Central Reservation Systems, Property Management Systems, Revenue Management Systems, Point of Sale, and Online Booking Engines. He has extensive experience in all aspects of the industry, from implementation projects to daily operations, user ability evaluations, quality assurance, budgeting, account management, relationship sales to general management. Based in Bangkok, Thailand, James is highly proficient in leadership, training, facilitation skills, change management, customer service, and project management. He is an excellent communicator and team player who can simplify complicated concepts for stakeholders at all levels.

James studied Associate’s Degree in Business Administration with a specialization in Hotel and Restaurant Administration at Southern Alberta Institute of Technology (SAIT). Throughout his professional journey, he has worked with several reputable organizations, including IDeaS Revenue Solutions, Amadeus - Asia Pacific - Bangkok, ResLogic, Aleenta Resort and Spa, The International Hotel of Calgary, Radisson Calgary Hotel Airport (CHIP Hospitality), InfoSpec Systems Inc., Infowave, and MICROS-Fidelio.