Riccardo Pogliani is an experienced professional with a background in electrical systems and information technology. He has acquired his skills through his education and work experience, having studied and obtained Attestato Regionale in installing and maintaining low-voltage electrical systems. In his previous roles, he worked as an Operatore addetto alla pre-stampa at Prisma Associati and an Installatore e manutentore di quadri elettrici at C.E.P.E. Automazioni before being appointed as Responsabile Helpdesk - Reparto I.T. at TBWA.

As the head of the helpdesk, Riccardo oversees technical assistance operations and handles customer inquiries, ensuring a smooth and efficient service delivery. His expertise in electrical systems has also been a valuable addition to his current role as he uses his knowledge to solve IT-related problems.

In conclusion, Riccardo Pogliani is a highly skilled and experienced professional with expertise in electrical systems and information technology. He has proven his proficiency in his previous roles and showed exceptional leadership skills in his current position as the head of the helpdesk at TBWA.