Caroline Cook

Caroline Cook is a highly experienced Management Consulting professional with a strong background in Strategy, Operating Model, Service design, and Transformation in Government and Higher Education sectors.

Caroline has a diverse international experience having worked across the UK, Europe, Australia, and New Zealand, serving clients in Public Services, Higher Education, and Financial Services sectors.

Her specialties include Customer Experience and Service Transformation, Operating Model and Organisational Design, Segmentation, Strategic Analysis, Transformation, Collaborative Event Design, and Facilitation.

Caroline holds a Bachelor of Arts (B.A.) in Interactive Media / Digital Design from Bournemouth University.

Her professional journey has seen her hold significant roles such as Director at Monitor Deloitte, Senior Consultant at Nous Group, and various positions at Capgemini Consulting and Adido as an Interactive Designer.

With an extensive background in Consulting Services for Public, Higher Education, and Financial sectors, Caroline brings a wealth of expertise to her clients, focusing on providing strategic solutions and transformative insights.