Jamal Sidik

Jamal Sidik is a passionate professional with a strong background in the hospitality industry, excelling in rooms division management, customer relationship management, yield and revenue management.

With extensive experience in senior management roles in local and international settings, including in Thailand, Jamal offers a unique perspective on strategy development and implementation for achieving success.

His specialties include operations management, hotel openings, P&L management, recruitment and retention, customer service management, training and development, and motivational coaching, with a focus on revenue management.

Jamal Sidik studied Accommodation and Business Studies at the Singapore Hotel Association Training and Education Centre.

He has held key positions in reputable organizations, including Director of Rooms at InterContinental Hotels Group (IHG®), Director of Rooms at Shangri-La Hotels and Resorts, Executive Assistant Manager/Acting GM at Millennium Resort Patong Phuket, Front Office Manager/Reservations and Yield Manager at M Hotel Singapore, and Reservations Manager at InterContinental Hotels Group.