Todd Brillon is a seasoned IT services consultant with over 24 years of experience in development and support. He has designed and deployed numerous applications for many clients and has a demonstrated track record of leading global teams for successful project delivery. Brillon specializes in ensuring customer satisfaction, combining thoughtful innovation and solution development for customer success. He has studied Certification in Framework Installation and Genesys Framework Overview by Genesys Labs, Foundation Certificate in IT Service Management by ManageOne, and several Certificates in database and programming skills by HOTT, Global Knowledge, and others. Brillon has served as Systems Integration Director at NTT DATA Services and previously worked for TaskDriver, Dell Services, Sabre Holdings, and the US Army where he was a Surveillance Specialist.