Ian Waddington

Head of Service Management and Assurance at Department for Education
Summary
Ian Waddington is a seasoned Program Manager and Service Delivery Manager with a wealth of experience spanning over 15 years in serving the NHS.
Ian pursued his education at Sir Robert Pattinson School and has since taken on various key roles and responsibilities in several prestigious organizations.
Currently, Ian holds the position of Head of Service Management and Assurance at the Department for Education, showcasing his expertise in managing services and ensuring delivery excellence.
Throughout his career, Ian has held significant roles such as Major Incident Manager Transition Lead, Major Incident Manager, and Delivery Exit Manager within the government sector.
In his past engagements with DXC Technology, Ian served in pivotal roles such as UK&I Healthcare Application Performance Solution Design Lead, Exit Manager, and Contract & Commercial Support.
Ian's tenure at DXC Technology also includes roles as a Service Management Lead, demonstrating his proficiency in overseeing service operations and implementing best practices.
Prior to his time at DXC Technology, Ian honed his skills at Accenture, where he served as a Service Management Lead and Customer Service Manager, emphasizing his commitment to client satisfaction.
Ian's diverse professional journey encompasses roles like Contract Consultant at Cleanaway Waste Management, IT & Business Systems Support Manager at AXON SOLUTIONS LIMITED, Head Of Operations at KPMG, and Director Of Special Projects at KPMG UK.
Furthermore, Ian has held roles at KPMG UK as an IT Senior Manager, IT Manager, and IT Support Team Lead, illustrating his wide-ranging expertise in IT management and support functions.
Ian's early career included positions such as Pre and Post Sales Technical Support Engineer at MCP Electronics and EuroMicro, Computing Assistant at Polytechnic of North London, and Technical Engineering Apprentice at Thermo Engineers.
With a robust professional background and a proven track record of success, Ian Waddington embodies excellence in program management, service delivery, and healthcare solutions.
His dedication to driving operational efficiency and delivering top-tier service makes him a standout professional in the field.