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Suzanne Valentin Guzzo

Director Global Cadillac Customer Transformation at General Motors
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Suzanne Guzzo is a seasoned marketing and digital technology leader with over 15 years of experience in omni-channel marketing and loyalty across global brands. Her expertise lies in successfully launching e-commerce ventures, driving digital marketing initiatives, crafting omni-channel customer journeys, managing loyalty and CRM programs, optimizing marketing ROI, and devising strategic growth strategies.

Her specialties encompass a wide range of areas including acquisition marketing, performance marketing, loyalty marketing, data-driven strategy, retention marketing, CRM and analytics, as well as brand marketing and strategy.

Suzanne's educational background includes a concentration in International Relations from Loyola University Chicago's John Felice Rome Center, a Master's degree in Global Marketing and Advertising from Emerson College, and a Bachelor's degree in Communications/International Relations from John Carroll University.

She has held notable positions such as Director Global Cadillac Customer Transformation at General Motors, Director of Fan Engagement at the Pittsburgh Steelers, Digital Brand and Consumer Marketing at DICK'S Sporting Goods, Performance Marketing at EXPRESS, Ecommerce Marketing Manager at AMERICAN EAGLE OUTFITTERS INC., and Advertising Associate at Brown and Miller Advertising.

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