Jennifer Giles is a successful SaaS sales and service professional with extensive experience in building trust and ensuring satisfaction among Enterprise and mid-market level organizations. She has consistently exceeded goals by delivering effective solutions and employing a consultative and challenging approach to accurately and deeply assess needs and pain points. Jennifer holds a Master's Degree in Non-Profit/Public/Organizational Management and Public Finance from the University of North Texas and studied BA in Speech Communications and Theatre Education/English and Spanish at Ball State University. Her professional experience includes working as a Nonprofit Consultant at Self-employed, as a Customer Success Manager at Jobvite, as a Nonprofit Sales Manager at Cornerstone OnDemand, as a Sales Engineer at Jobscience, and as a Sr. Sales Manager at Cytiva Software Inc.