Antoine McRoy is an experienced Cerner Systems Support Analyst with a remarkable record of delighting customers and implementing successful systems. With a Bachelor of Science in Management Information System and an Associate of Arts in General Studies, he has a robust foundation in Information Technology Management and an aptitude for interpreting business requirements into technical demands. McRoy's diverse background in healthcare spans through ambulatory, inpatient, and behavioral health industries, where he's adept in change management, software testing, and process improvement. He overcomes complex challenges, troubleshoots and delivers technical solutions of high quality while ensuring exceptional customer satisfaction. McRoy's experience includes positions at Lakeland Regional Health, ShawPro Business Group, BayCare Health System, Tampa General Hospital, and many more. His background as a Patient Care Technician, Phlebotomist, and Licensed Massage Therapist coupled with being a Cerner Super User gave him unique insights into healthcare and helping patients. With a solid background in various institutions and organizations, McRoy has developed a valuable and versatile skill set that makes him an excellent asset in any healthcare company.