Lincoln Murphy
Lincoln Murphy
Lincoln Murphy is a well-respected customer-centric growth expert, consultant, and thought leader. He is best known for his Customer Success methodology that helps businesses grow by retaining customers, increasing customer satisfaction, and reducing churn rate. Murphy has been in the business world for many years and has had an impressive career trajectory. Before starting his own consulting firm, Lincoln Murphy worked in many different roles, including customer success evangelist at Gainsight, business architect at McKesson Corp, and business development at Morph Labs, Inc. As an independent professional wrestler, he learned the importance of putting on a great show and entertaining an audience, a skill he has translated into his work as a business consultant. Murphy is known for his ability to create customer-centric business strategies that focus on promoting growth while increasing customer retention rates. Additionally, Murphy has experience in SaaS consulting, freelance programming, and founding his own technology company. His extensive experience in the tech industry and his ability to achieve success through customer-centric growth make him a valuable asset to any business seeking to improve customer experience and drive growth.
.@NeilThanedar @in_a_pinch @balanon Here's the link I mentioned that might help you get out of that trap: http://t.co/nb3U4gmPKW
Thanks @dantsteinman and @jonahmanning for sharing your wisdom on Hiring & Structuring for #CustomerSuccess - awesome @gainsighthq webinar!