Jeff Klonowski has a customer-first mindset and is a digitally-savvy director with experience leading various organizations like Marriott, Disney, REI, and Ulta Beauty. Klonowski has an extensive educational background in business, management, marketing, and hospitality management. In his previous roles, Klonowski drove digital strategies and experiences across various channels like mobile, payments, wearables, IoT, and future state opportunities, as well as analytics, testing & optimization, research & competitive analysis, and cross-divisional alignment. He is also an expert in eCommerce, digital strategy, product management, user experience (UX), personalization, budget management, and vendor management. Klonowski is a renowned relationship builder, team builder, and teacher who enjoys working with great talent and makes those around him better than before.