Toby Potter is a highly experienced and accomplished senior healthcare executive with a broad range of expertise in revenue cycle and finance, specifically in the areas of innovation that drive operational performance enhancements. With a focus on improving healthcare through organizational reinvention, process reengineering, and automation, Toby has added millions to the bottom line over the years via IT and operational improvements, both in small start-up firms and large Fortune 7 companies, as well as within both profit and not-for-profit environments. Toby's primary focus and success have been in ambulatory operations, retail health clinics, and hospital expertise, with proficiency in areas such as oncology, pharmacy claims, specialty infusion, and health plans management.

Currently, Toby is the System Executive Leader, Physician Enterprise Revenue Cycle Transformation at CommonSpirit Health, where he is accountable for overall future state design, strategy, and execution of revenue transformative initiatives that return value through improved revenue performance and/or expense reductions across 21 Markets, 6k Employed Providers, and north of $3B in annual revenue contributions for our ambulatory operations. Previously, Toby lead a team of over 200 within a centralized finance shared service center for CVS Health/Specialty Infusion Services, where he managed revenue cycle operations for 165,000+ patients and over $1.4B in annual revenue. Thanks to Toby's successful push to automate and redesign processes, the division was able to boost cash flow, improve efficiency, reduce average rolling unbilled receivables, and increase its quality ranking to over 95%.

An accomplished leader, Toby is happiest when he is building and developing collaborative, engaged teams, an investment that he believes to be critical to improved revenue and a better patient/customer experience. Colleagues know him as a results-driven leader with a history of jumping into challenging situations, quickly devising winning strategies, and leading projects to successful execution.

Education-wise, Toby studied at Tulane University - A.B. Freeman School of Business, where he earned a Masters in Advanced Marketing Strategy, Advanced Management Strategy, and Business Administration. He also studied BA in Business Administration at the University of Iowa.