David Murphy is an accomplished Solutions Partner at Forrester with a wealth of experience in consulting and research. During his tenure at Forrester, he worked as a Senior Consultant, Marketing & Strategy - Customer Experience, Consultant, Customer Experience, Associate Consultant, Customer Experience, Senior Research Associate, and Research Associate in Application Development & Delivery. His expertise in Customer Experience (CX) has led him to deliver successful outcomes and exceed client expectations. His cross-industry background enables him to bring in best practices and insights from sectors ranging from retail banking to utilities. With exceptional client-facing skills, intellectual curiosity, and executive-level presence, David is a valuable asset to the clients and colleagues he works with.
David's academic background comprises a degree in Business Administration from the University of Richmond - Robins School of Business, where he concentrated in Marketing and Finance. He also completed a course on Developing Yourself as a Leader that focused on Organizational Leadership at Harvard Business School Online.
David began his career as a Product Marketing Intern for Honeywell Safety Products before joining Forrester, where he has stayed for over a decade. As a Solutions Partner, he works towards expanding Forrester's Fortune 1000 and mid-market client base.