Chloe WardLynn, Massachusetts, United States
Dedicated and energetic professional adept at successfully managing projects, handling details, and taking initiative while supporting employees and customers. I love to connect and network with individuals that have similar goals and interests.
Office Manager
Sep 2018 - Current
- Receiving visitors at the front desk by greeting, welcoming, directing and announcingthem appropriately• Answering screening and forwarding incoming phone calls• Receiving and sorting daily mail• Schedule meetings and appointments when assistance is needed• Organize office operations and procedures, serve as the point person for dutiesincluding: maintenance, mailing, supplies, equipment, billing, errands and all other purchases• Address employees queries regarding office management issues (e.g. stationery,Hardware and travel arrangements)• Maintain the office condition and arrange necessary repairs• Liaise with facility management vendors, including cleaning, catering and securityservices• Ensure that all purchased items are properly approved, then invoiced and paid ontime to suppliers• Ensure All Employees expenses are reviewed and paid on time• Work on contract and price negotiations with office vendors, service providers andoffice lease, suppliers• Assist to Cash Collection• Assist to all accounting duties to ensure accurate and timely reporting• Partner with HR to update and maintain office policies as necessary• Assist in the onboarding process for new hires• Assist on recruitment process as required by our HR Manager
Office Manager/Adminstrative Assistant
Oct 2017 - Sep 2018
- Managed calendars for all office meetings and was an executive assistant to two higher ups Organized all common space areas within the office  Coordinate staff lunches each month and other miscellaneous events  Assist with staff onboarding process  Serving as the primary receptionist(answering and directing incoming calls, and assisting visitors) Coordinated incoming and outgoing mail and packages  Export expenses at the end of each month Providing basic IT support to staff and guests
Custody Associate
State Street
Aug 2016 - Oct 2017
- Manage 22 clients, communicate daily with each client to ensure accurate payments Build on average 20-25 wires and trades throughout the day resulting in timely processing Perform callbacks for wires that exceeded 10 million dollars to confirm release of funds Execute cash sweep 3 times daily abiding by strict deadlines to avoid fees and improve customer satisfaction.
Peer Counselor
KIPP Foundation
Sep 2014 - Jun 2015
Trained and obtained skills to help counsel students with both personal and academic issues •Led the school by being a role model, creating clubs focused on social injustices specifically; race, sexuality, and women rights•Maintained good grades and successfully committed to my duties.
Customer Service Specialist
Best Buy
Aug 2013 - Apr 2016
Solved customer issues over the phone resulting in positive customer experience surveys•Set up online orders and managed customers’ personal information, with integrity •Managed over 5,000 dollars in cash transactions daily •Listened to customer complaints and found solutionsMaintained a clean work environment by restocking product and organizing
Crew Member
Jun 2012 - Sep 2013
Mastered the menu to ensure a positive customer experience•Maintained and organized the workplace every hour to uphold a clean work environment•Accurately completed 45+ transactions during each shift ensuring the quality of each order
Year Up
Finance, General
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