Louisa Livingston

Louisa Livingston is a highly experienced professional with a strong background in leadership, consumer insight, market research, CRM, innovation, change management, and digital development.

She has expertise in strategy development, data transformation, trend watching, building capabilities, content creation, analytics, and driving growth across various industries such as global, omnichannel, retail, luxury, media, entertainment, music, publishing, audiobooks, and digital.

Louisa Livingston completed her education at Oxford High School and obtained a BA (Hons) in History and English from Brunel University.

Throughout her career, she has held key positions such as Head of Insight at Harrods, Director at Forward Thought, Group Insight & Innovation Development Director at Hachette UK, Group Consumer Insight Director at Hachette UK, VP of Global Consumer Insight at EMI Music, Director of Global Consumer Insight at EMI Music, Company Director & Founder at M-Lab Research (later sold to the Munro Group), Global Research Manager at Maven Research, and Senior Research Executive at NOP World, UBM (now GFK).