Norman Jester is a talented Technical Business Leader with over two decades of experience in healthcare and insurance information technology support and development. He started his career as an EMT, CNA, and PCT for various organizations, which helped him develop a strong foundation in healthcare. With his expertise in accessibility, analytical thinking, and technical support, Norman has been instrumental in developing, supporting, and implementing productivity initiatives, processes, and systems that have led to the achievement of productivity targets.

Norman Jester has a proven background of reliability, creativity, and business growth. His skills in business analysis, performance management, process development, project management, strategic planning, and team leadership have enabled him to drive transformational changes in multiple organizations. He has worked on enterprise software systems such as Cerner, emsCharts, Kronos, Lawson, Meditech, Oracle, Softheon, and PeopleSoft. Norman is also familiar with customer relationship management (CRM) tools such as Salesforce, Remedy, and SharePoint.

Norman Jester holds a degree in BSIT, DBA from the University of Phoenix, and a PCT certification from Gateway Community College. He has also completed courses in Computer Technology/Computer Systems Technology from Sussex County Vocational-Technical and MS Access from Phoenix College. Norman Jester has held various positions throughout his career, including Senior Application Development Manager at State of Delaware, IT Project Management Specialist at NTT DATA Services, Data Center Operations Associate Director, and Data Center Operations Manager II at Dell.