With over two decades of experience in the IT industry, Laurent Roulet has emerged as a prominent leader who understands the importance of managing what we can see. Roulet firmly believes that the IT organization can only manage what it can see. He believes that digital quality of service (QoS) and user experience performance are crucial topics for APM tools like Dynatrace and AppD but also considers the internet as the new network of the enterprise that needs to be decoded. Roulet chose to work for ThousandEyes because he believes it is a unique solution that provides independent data to see when underlying topologies are impacting connections to business-critical services. Roulet's professional background includes being the Regional Sales Director at ThousandEyes, Retail Sales Manager at ServiceNow, and Directeur Commercial at IMS Health. He studied Executive MBA at London Business School and has also studied at IBM Sales School and SUPINFO - The International Institute of Information Technology.