The University of Edinburgh

Teachers College of Columbia University

Northeastern University

Content Designer - IBM /
M.A. in Instructional Technology & Media - Teachers College, Columbia University

Brooklyn, New York

Create and communicate meaning throughout product or service experiences for users and other consumers.Help people understand the value of IBM solutions with clarity and consistency and guide people in achieving their goals.Create content that is informed and validated by design research to ensure that it is addresses users' pain points.Employ IBM's Enterprise Design Thinking framework to ensure that all of the content is appropriate for the audience and their needs.

Content Designer

Direct a 60-kid camp with a weekly rotating roster of campers and classes offeredManage a team of 6 instructors to ensure teaching quality, lend support, and foster individual leadership skillsAdapt, edit, and facilitate various STEM curricula for students aged 6-17Oversee camp logistics, including supply management, staff requirements, and administering medication

iD Tech Camps

Director

Communicate constantly and warmly with students through phone, email, and live chat Recommend solutions to student scheduling, financial, and other concerns Coordinate all follow-up to ensure that student needs are metPlan, schedule, and lead campus tours and info sessions for prospective studentsEffectively communicate Flatiron School's products, programs, features, and benefits

The Flatiron School

Student Service Representative

Lead and facilitate 2.5 hour in-person training sessions to prospective mentors to enhance their skills, create program buy-in and encourage engagement, resulting in high performing volunteers and strong retention ratesOversee a team of 16 trainers, providing personalized support to improve performance in order to ensure high quality trainings and customer experience; deliver ongoing trainings for the training teamLead intensive 40-hour “Train the Trainer” program for team members across departmentsCoordinate and oversee all orientation logistics, including: scheduling up to 15 orientation sessions per month, booking external venues, managing trainer schedules, and anticipating A/V needsInitiated a major redesign of the orientation presentation to be more streamlined, updated, and engaging; collaborated with the Diversity Committee to increase focus on cultural competencyAnalyze attendance data from previous years to create a year-over-year orientation growth strategy Manage volunteer engagement events to create a positive experience, including planning Mentor Q&A Panels and social happy hour events, volunteer coordination for iMentor Extravaganza, and assisted in the creation of Mentor Ambassadors to create a stronger “mentoring community”Elected to the office culture committee “Team Fun” to foster joy in the workplace, plan officecelebrations, and embody the 6 Core iMentor Values on a daily basis

iMentor

Senior Volunteer Coordinator, Training

Recruit individuals to become mentors through corporate and community outreachTrain individuals through an intensive orientation process to familiarize them with our program and give them the foundation they need to become effective mentorsScreen applicants by conducting in-depth phone interviews, reference checks, and scheduling fingerprinting appointmentsManage cohorts of 50-200 applicants per month to usher them through the screening processAttend recruitment events, lead orientation sessions, staff various evening events

Volunteer Screening Coordinator

Screen, assist, and enroll small businesses searching for affordable health coverage.Advise small businesses, sole proprietors, and individuals regarding their health care options.Provide customer service and account management for 800 businesses and over 4,000 individuals.Process recertification paperwork, enrollments, terminations, late payment outreach, and other documentation to ensure member retention.

Brooklyn Chamber of Commerce

Sales and Account Representative

Assisted students in creating business plans for start-up companiesGave lectures, designed lesson plans, and led activities relating to Government and Entrepreneurial/Business topicsProvided mentorship and advised students on college readiness

LeadAmerica

Team Leader

Instructed daily field trip tours using grade-specific museum curriculum guides Taught educational classroom programs and assisted students with projects and activitiesRewrote existing curriculum, crafted new ones to complement MA educational standardsFostered relationships with teachers and administrators, facilitated outreach initiativesManaged field trip and event booking and scheduling, administered the calendarCreated databases and PowerPoints, filed and organized documents, answered phones

Commonwealth Museum

Education Staff

Designed and wrote educational history packets and curricula for field trip groupsResearched images and information for new Commonwealth Museum exhibitScheduled and planned private events and parties held on Museum groundsFiled and organized documents, handled telephone correspondence

Education and Research Assistant, Special Events Coordinator

Planned activities, including creating new games and educational programsSupervised field trips to Pequot Museum, Mystic Aquarium, Fired Up! PotteryMet and consulted with parents concerning positive work or behavioral problemsAssisted arts and crafts projects and played with and aided children

Kidz Kamp

Camp Counselor

Led bi-weekly meetings and disseminated weekly online newslettersPlanned fundraising activities and events, such as a concert and dance contestsRaised over $3,000 for various charities, specifically ChinaCare and Heifer International

Pangea Club/Diversity Club

President

Tutored struggling students one-on-one or in a group setting in the Hebrew languageHelped design classroom programs and games focused on teaching HebrewHeld weekly meetings with parents and students to review progressAssisted teachers with administrative duties and substitute taught when necessarySKILLSMicrosoft Word, PowerPoint, Excel, Access, SPSS

Lindsay Baer