Nyedja Athayde is a seasoned IT professional with over 20 years of experience in the Telecom industry. With a focus on Service Desk, Call Center, GED, NOC, VoIP, and ERP systems such as SAP, Datasul, and Microsiga, Nyedja has a talent for identifying the right technological solutions for growing companies. She is skilled in project management, budgeting, and technical specifications for acquiring computing resources. With an extensive background in security and controls, she has implemented robust Firewall and VPN technologies to ensure the confidentiality and integrity of company data. Nyedja holds qualifications from various higher education institutions, including Pos Graducao em Redes de Computadores, Segurança da Informação from Universidade do Salvador, and a degree in Processamento de Dados, Tecnologia da Informação from Faculdade Rui Barbosa. She has held leadership positions at Unijorge, and previously worked as Coordenador de tecnologia da informação at Bahia Mineração S/A, Analista de suporte at Vale, and Analista de suporte at Petrobras.