Fabio MartinsSao Paulo, Sao Paulo, Brazil

Fabio Martins is an accomplished professional with 18 years of experience working for leading multinational companies in the Telecommunications and Technology industries such as Accenture, Telefônica, and Oracle. With a degree in Business Administration from FGV - Fundação Getulio Vargas, Fabio has a strong managerial profile and an extensive background in creating solutions to enhance customers' experience, strategic planning, loss prevention, process redesign, and Business Case development. He has a proven track record of leading transformational projects with multidisciplinary and high-performance teams. He has also international experience, having worked on specific projects in France, Latin America, and the United States.

At Oracle, he currently works as an Enterprise Architecture Sr. Manager, having previously served as a Senior Manager of Pre-Sales Digital & Cloud and Solution Architect of Customer Experience. At Telefônica Brasil, he was the Senior Manager of Premium Customer Loyalty, Manager of Post-Sales Fiber Optics, Senior Quality Project Manager, and Senior Business Consultant. At Accenture, he worked as a Senior Business Consultant and Analyst in retail and consumer goods.

Fabio stands out for his involvement in a complete digital transformation project for a digital retail giant where he achieved a time to market reference project presented at events in Brazil and in the United States. Additionally, he was involved in the startup of a fiber optics aftersales operation.

telecommunicationstechnologycustomer experiencebusiness casestrategic planningloss preventionprocess redesigntransformational projectsmultidisciplinary teamsinternational experienceenterprise architecturedigital & cloudpost-sales fiber opticssenior quality project managersenior business consultant
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