Thomas Koo is an accomplished MBA graduate from the University of California who possesses extensive experience in product management, product marketing and program management. With a proven track record of success, he has launched web products that have increased online sales by developing innovative digital product and marketing strategies that align with customer demands. As a Strategic problem solver, he has identified repeatable ways to implement projects within established time frames, critically assessed metrics to recognize new opportunities for product and customer growth, and has developed and grown workflow programs to drive continuous improvements in processes and technologies.

He is highly skilled in translating business requirements into technical terms, and vice versa, and has spearheaded various large-scale projects across diverse and cross-functional teams while mentoring direct reports and motivating colleagues. He is highly adept at using software applications to gather requirements, write user stories/epics under Agile, and create product informational collateral. He is experienced in using Jira, Confluence, Basecamp, Slack, Podio, Smartsheet and other software programs, and has leveraged this expertise as a senior Product & Program Manager at Spectrum (formerly Time Warner Cable), Product Marketing Manager at Alphabet Inc., Product Management Lead at Verizon Wireless, and UX Program Manager (Contract) at Google via Artech Information Systems.

Koo has demonstrated his ability to build brand awareness, drive faster adoption of new software, and save over $250K in operations costs by identifying inefficiencies in business applications/processes. He has a vast knowledge of design thinking and champion of the best customer experience to analyze market changes and realign priorities accordingly. As a former interactive project manager at Maritz, Inc., he has honed his skills in content migration, UX and product consultancy and lead at SalesPartners, and project management through his previous work experiences.