Jennifer Roach, a highly skilled and experienced operations and project manager with over 5 years of experience in the leisure and events industry, has a remarkable track record of driving change and instigating revenue growth. Within her career, Jennifer has demonstrated a talent for transforming underperforming processes, boosting quality, increasing output, and raising client satisfaction to an all-time high. Her strengths lie in quantitative analysis, human capital, effective process management, and change leadership, which when combined, equips her with the tools to help businesses achieve their desired results.

Jennifer holds a BSc (Hons) in Sports Management from the University of Plymouth, and her professional experience stretches from working at Goals Soccer Centres to Account Manager at Sector Global. She has held roles including Senior Event Coordinator at iC Venues and Events, Project Officer at NHS Bristol Clinical Commissioning Group, Programme Manager at EC English Language Centres, and Aeromedical Travel Consultant at Voyageur Travel.

Jennifer is renowned for her strong relationships with C-level clients, where she has identified their needs and provided product solutions that delivered ROI. Her ability to establish productive relationships via collaborative internal partnerships that leverage product development, insight, fulfillment, and campaign management to enhance the client experience kept the overall output high. While at GDS Group in Bristol, she exemplified these qualities in a role that required a high level of proficiency in client satisfaction.