Nathan Facer is an accomplished technical project manager and solutions architect with over 18 years of experience. He studied Information Technology at University of Otago and has since been involved in various sectors, including telecoms, federal and state government agencies, advertising, media, pharmaceuticals, and not-for-profit organizations. Facer's skills cover the software development spectrum, from reporting and database design to business analysis, solution design, integration and implementation, team leadership, project management, and IT Management roles. He is passionate about delivering genuine business process improvement and data insights, working with business and technical teams to generate great outcomes and excellent relationships. Facer is an experienced team lead at Tourism Australia, where he has held various technical lead roles in CRM implementation and system integration, event management, AX, and migration to Adobe Experience Manager (AEM). Before joining Tourism Australia, Facer worked as a software development manager at Axicom, and IT project manager/solutions architect at Attain IT, where he also served as a development team leader and senior Java developer/PL-SQL developer. Prior to that, Nathan was an IT manager/process improvement at Charlesworth Intermedia.