Stephan Sigaud is a seasoned senior executive with a strong focus on customer-centric growth strategies. Over the course of his career, he has held key leadership positions in various global market research firms and boutique research firms. Stephan's expertise in Customer Loyalty and Experience makes him particularly passionate about partnering with his clients to help them tackle their business challenges and opportunities. He is a former EVP Marketing at Phase 5, Advisory Board Member at RicheyTX, Vice Chair, Customer Experience Council at Canadian Marketing Association, SVP Marketing & Business Development, TNS Canada at Kantar TNS Canada, SVP, Customer Experience Practice Leader, Americas at Kantar TNS Canada, EVP Corporate Development at Northstar Research Partners, Group President, Solutions Research Practices at Harris Interactive, President, Harris Interactive Loyalty at Harris Interactive, EVP, Client Services at Guideline (formerly Find/SVP), Managing Director at Find/SVP, and Owner/President at IDSI. Stephan earned his MBA from Essec Business School Paris.