Westfield State University

Enterprise Customer Success Manager

Sydney, New South Wales, Australia

Asana

Onboarding Customer Success Manager

Proud & excited to be Asana's 1st Mid-Market Representative across Asia-Pacific.

My role includes helping mid-sized companies across APAC by understanding their current work management strategies, areas of opportunity and provide guidance on enabling you to reach your company goals.

Asana provides a world-class application that makes it easier for teams to track their work with greater clarity, accountability, and efficiency. Asana is one of Fast Company's Most Innovative Companies, the top work-tracking vendor on Forbes's inaugural Cloud 100 list, and the only enterprise software application to win Google's 2016 Material Design Award.

Asana was started after Dustin Moskovitz and Justin Rosenstein built an internal tool at Facebook that changed how the company coordinated work. They realised this technology could help all organisations achieve their goals. Currently, over 75,000 teams use Asana.

Mid-Market Account Executive, ANZ

Nominated to be apart of CRM Pilot group to improve product development before rollout Globally
Ended 2017 at 116% to goal and 2018 at 105% to goal
Achieved 125% to goal for upsell/ cross-sell quota
Selected to present at the 2nd largest HubSpot conference world-wide (Sydney & Melbourne)

HubSpot

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Helped Small Business and Start-Ups across ANZ strategise and implement Inbound Marketing through our suite of services
Manage entire sales cycle from prospecting to qualifying to close as well as upsell and renewals
Ultilised different tools, product usage, and data points to identify opportunities
Sold HubSpot’s largest APAC Sales Enablement Deal to date which triggered my promotion to L2

SMB Account Executive, Level 1

Took on responsibility as the only Sales Development Representative in the company for our most recent acquisition, Connectifier
Upsold and ran demos for current clients for Connectifier
Schedule demonstrations between account executives and potential customers

LinkedIn

Senior Sales Development Representative

Responsible for prospecting and qualifying to set meetings with all leads including international
Oversee lead generation campaigns, manage events and trade show activities
Work with sales team members to build pipeline and exceed strategic goals

Cloudmark

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Responsible for driving revenue growth for the newest and fastest growing product throughout NA
Manage a consultative sales approach by supporting and developing client relationships through phone, email and face-to-face efforts
Manage entire sales cycle from prospecting to qualifying to close as well as renewals

176% to Goal in Q1
130% to Goal in Q2

TechTarget

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Conduct outbound calls to drive in high-quality attendees for events
Interact with our member base to collect additional insight into technology trends & priorities
Responsible for driving attendee revenue for our domestic and international paid events
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Alesia Venuto