Mark Hocker is a proactive, highly resourceful Business Process and Technical Sales Support Professional with a diverse background in IT. With specialized expertise in Co-location, Cloud, Managed Services, Disaster Recovery Services, and Data Center Infrastructure, Hocker has served in various notable positions, including Senior Solutions Engineer/Product Manager at SunGard Availability Services and Project Manager/Engineering at Unisys Corporation. He has also worked as a Community Volunteer at Goodworks, Inc.

Hocker's key strengths include identifying key areas of improvement in sales processes and providing unique solutions to critical sales procedures. He operates as the primary interface at the center of the dynamic sales process, working collaboratively with IT, Business Lines, Legal, Finance, and Sales to ensure communication and compliance with procedures to enable sales to close business, maximize revenue, and serve customers. Hocker is highly responsive, with meticulous follow-up and follow-through, and is able to balance customer needs with company objectives.