Gonçalo Machado is a skilled professional with a diverse educational background and extensive experience in customer support, community management, and social media analysis. He holds several degrees, including a Master's Double Degree in Information Systems Management from the University of Ljubljana and NOVA IMS Information Management School, as well as a Post Graduation from ISEG - Lisbon School of Economics & Management. He has worked in various organizations such as Blub Blub Inc., Teleperformance Portugal, Facebook, Porter Novelli, Publicis, and Nielsen, where he has honed his skills and gained expertise in his field. Gonçalo is an ambitious individual with an eye for detail, excelling in his field by keeping updated with the latest trends and technologies.