Brandon Fuhrer is a talented and resourceful Proven Change Influencer with over 20 years of customer support experience in Information Technology and the Hospitality industry. He excels in increasing customer satisfaction and delivering top-notch customer service by responding to customer complaints, inquiries, and requests promptly and in a friendly manner. With a strong background in software implementations and data warehousing, he is an accomplished client engagement maven, satisfaction service deliverer, and positive change affecter. Brandon's exceptional analytical and problem-solving abilities allow him to identify client needs and offer practical short-term and long-term solutions to complex issues.

Brandon specializes in providing sustainable ROI solutions in challenging business and commercial environments. He is an achiever with unwavering commitment to customer service, and his ability to build productive relationships, resolve complex issues and win customer loyalty is unparalleled. He is a motivated and hardworking strategic analyst who brings integrity, honesty, and perseverance to find common ground and achieve win-win outcomes for a growing organization.

Brandon studied Business Administration and Management, General at Cerritos College. He has held several positions, including Senior Advisor at Squarespace, Customer Solutions Lead/Sales Development at BIOTRONIK, Customer Analyst at Sage, Technical Support Representative at Procore Technologies, Service Delivery Lead/Technical Support Engineer at Curvature, and Safety and Security Manager at Marriott International.