Sooyeon Kim is a seasoned service operations and platform product manager with nine years of experience in mobile app data analysis. She previously specialized in Google Analytics data design and analysis as a data analyst in LINE. In addition to her experience in the mobile industry, Sooyeon is also a summa cum laude graduate of Seoul National University's humanities department, with a bachelor's degree in Russian literature.

Sooyeon's experience in product management includes working at Kakao Corp, LINE Plus Corp, Viva Republica (Toss), Balancehero Korea, and Sendbird, where she served in various leadership roles. Currently, Sooyeon is an experienced senior product planner for a chatbot platform that utilizes artificial intelligence technology at Kakao, a South Korean technology company.

Sooyeon's background and experience make her a valuable addition to any team, with her expertise in service operations, platform product management, and mobile app data analysis.