Rick Gerloff is a seasoned healthcare IT professional with over 20 years of experience. For the past 3.5 years, he has specialized in disaster recovery planning and testing, and has overseen testing for 75+ hosted customers annually. In addition to maintaining and updating their disaster recovery plans, Gerloff has been responsible for reviewing contacts, customer environment portfolio and Visio drawing updates, customer metrics, operational procedures, business unit DRPs, overall DR plans, updating plans in Strohl System, and publishing and distributing plans. He is flexible, calm under pressure, competent, and able to transcend cultural differences. Gerloff has a talent for thriving in deadline-driven environments and has excellent team-building skills. He studied business at Fullerton College. Organizations Gerloff has worked for include TriZetto/Cognizant where he presently serves as Sr. Manager - Environment Management - Facets/QNXT while previously serving as Sr. Disaster Recovery Eng., Project Manager/QA Senior Consultant, and Systems Engineer/Consultant.