Miriam Bookey is an accomplished customer growth strategist with a wealth of experience in helping brands connect, reach, and inspire their audiences. Miriam's impressive career has seen her work with several companies and organizations, including Kaiser Permanente, Microsoft, The Bill and Melinda Gates Foundation, and UCLA. She has a passion for learning and exploring the tools, technologies and communication strategies that underpin successful outreach and engagement in today's dynamic digital landscape.

Miriam holds a Master of Science degree in New Communication Technologies from Boston University, and a Bachelor of Arts degree in Journalism from the University of Oregon. At Program 11, she is Co-Founder and Head of Strategy, a testament to her expertise in developing innovative and effective customer growth strategies.

Previously, Miriam has held positions as Chief Strategy Officer at Redbird, SVP Strategy at Mind Over Media, VP, Communications at Doctors Direct, Managing Editor at AOL, Program Manager at AOL, and Market Analyst at AOL. She has a reputation for bringing creativity, collaboration, and a deep understanding of customer behavior to every project. Ted Leonsis, an internet pioneer, once said, "I tell folks that the first mass market blog was created by you," in reference to Miriam's work.