Mohamed Abdelsalam is a seasoned customer service professional with over 20 years of experience in telecom, healthcare, and non-profit organizations. He studied Biology at the University of South Carolina and has since held various positions, including Call Center Supervisor at El Camino Hospital and Quality Coordinator at Verizon Wireless. Abdelsalam is known for his courteous and diplomatic approach to providing customer service, as well as his ability to work with complex issues at all levels of management. His broad exposure to different industries and complex product lines makes him a well-rounded and versatile professional.